Shipping & Returns
Shipping Policy
Processing Time
All our products are made-to-order to ensure the highest quality. Please allow 1-3 business days for your order to be processed and manufactured before it is shipped. During peak seasons, processing times may be extended up to 5 business days.
Shipping Rates & Estimates
We ship with UPS across the USA. The live UPS rate for your address is shown at checkout.
- UPS Ground: 1-5 business days after shipping
- UPS 2nd Day Air: 2 business days after shipping
- UPS Next Day Air: 1 business day after shipping
* Delivery delays can occasionally occur. We do not guarantee delivery dates.
Return Policy
Due to the food-safe and made-to-order nature of our products, we do not accept returns or exchanges for change of mind.
Damaged or Defective Items
We take great care in packaging our products safely. However, if your order arrives damaged or defective, please contact us within 7 days of delivery. We will gladly send a replacement at no extra cost.
To request a replacement, please contact us through the details on our contact page with:
- Your order number
- Clear photos of the damaged item and packaging
Custom Orders
All custom orders are final sale. We provide digital proofs for approval before manufacturing custom items. Once a proof is approved, the order cannot be canceled, returned, or exchanged.